As Australia has begun the process of going into partial lockdown in response to the corona virus pandemic, it is becoming astoundingly clear who the country cannot do without.
Here’s the thing: it’s not the billionaires, the movie stars or rock singers, the football players or the fashion models.
Don’t get me wrong. They’re important people. But who are the ones we rely on to keep doing what they do so that the majority of the population can actually isolate or socially distance themselves in comfort and safety? Who is actually unable to stop working and stay home in the interests of self-preservation?
It’s the doctors and nurses, police officers, firefighters, and paramedics, the people who stack supermarket shelves and work the checkouts, and the teachers. It’s the people who work the service stations and fast-food and takeaway restaurants, the cleaners, the truck drivers, the retail workers… and the list goes on.


They are the people who are still going to work every day, regardless of their potential exposure to germs – and not just Covid-19, either — and to the frustrations, anxieties and hostility of the general public.
Most of them can’t work from home. And, with the possible exception of the doctors, most are paid nowhere near what they are worth.
Teachers could, of course, deliver their lessons online as my own school is planning to do if we are ordered to close the college. That’s not as easy as it sounds, either, especially with younger students. It’s a lot more planning and preparation every day, as the curriculum will still need to be delivered as fully as possible. There won’t be any less marking, either.
Of course, whether or not schools will be closed is still a matter of debate in Australia. The government doesn’t want to close the schools, because that would mean the people in medical jobs would have to stay home to look after their kids. Who would look after the sick people then?
So when you are out shopping for groceries and annoyed that the shelves are half empty, don’t take your frustrations out on the store workers: they can’t stack shelves with what has not been supplied. Save the blame for the people hoarding basic goods out of selfishness and greed. They’re the real reason you can’t buy the basics at the moment. And let’s be honest: when those people are at home self-isolating and eating ten people’s worth of pasta and rice, and the loo gets blocked up with all that hoarded toilet paper… they’ll still want the plumber to come out and fix it.
When you have to wait in a longer-than-usual line to collect takeaway food, don’t give the servers attitude for the delay. They are doing their best under extremely demanding circumstances. And remember, they are saving you the effort of cooking for yourself, so there’s that to be thankful for.
When you see a medical worker or first responder getting coffee or taking a break, don’t kvetch about them having some downtime. Instead, thank them for the tough job they’re doing, especially if it’s a job you wouldn’t want to be doing during a global health crisis.
When you hear about nursing homes, hospitals and schools closing their doors and not allowing visitors in, don’t complain about inconvenience or behave like its an overreaction. Thank them for being proactive in taking extra measures to protect the people for whom they have a duty of care.
When you hear people complain about the inconvenience of social distancing and working from home, remind them that some people don’t have the ability to do so.
They are the workers on the front line, keeping the country going while everyone else stays home. They should not be on the receiving end of anyone’s bad behaviour.